To be effective in business and life, you have to communicate well. This 3-hour training for employees and administrators will provide you with effective techniques for effective communication including but are not limited to the followings:
- Approaches, tools, and strategies for effective communication (listening, using affirming responses, asking questions, etc.)
- Barriers to productive business communication (distorted focus, misinterpretations, stereotyping, generalizing, etc.)
- How to work through everyday communication roadblocks (changing perception, improving confidence, focusing on the issues, etc.)
- Leadership and effective communication (best communication styles, adaptability, feedback, motivation, etc.)